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"TIPS & TECHNIQUES"
By Five
Star Training
When dining out, how
often have you heard restaurant employees make statements such
as:
"That can't be re-cooked; you ate most of it."
"You arrived at six o'clock, and I told you the wait was going
to be 45 minutes."
"No, I can't do that."
If this sounds
all too familiar,
click here
for the latest in "Effective Communication - A Key to Guest
Service Training."
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